This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with improvement and QIPP issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover,
please let us know.
The
'Listening Needs and Gets Matrix' is a way of developing understanding between
departments so that they are able to work together more effectively.