This month’s tool: Tracer Study

A straightforward way to identify delays around paperwork using 'tags' attached to organisational documents.
It may be useful to do a spaghetti diagram to help improve the layout of your department. You may also find these tools useful: clinical engagement; bullet proofing; and the art of listening.


This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with improvement and QIPP issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.