This month’s tool: How to Understand Differences Between Individuals

Understanding individual differences and the way in which individuals react to the world around them can help improve communications between staff and aid the delivery of change projects.

See this tool at the NHS Institute and also at NHS Scotland Quality Improvement Hub.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with improvement and QIPP issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.