This month’s tool: Understand Differences Between Individuals

Understanding how the different individuals in your team react to different situations can help you to communicate with them; finding a way of communicating with an individual in the style that best suits them makes it more likely that they will support any changes you want to make.
Further tools to help communicate change include: Clinical engagement; Staff perception; and Building trust.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with improvement and QIPP issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.