This month’s tool: Making Niggling Issues Visible

If you spend a lot of time working around small, but frustrating problems. This technique brings these niggles out into the open, helping teams to identify and solve these problems.

See the NHS Institute’s Making Niggling Issues Visible technique.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with improvement and QIPP issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.